Autodesk
Senior Customer Success Manager, APAC
Owns an enterprise customer portfolio across APAC, working on adoption-led growth.
Diagnoses adoption and value-realization gaps, then designs structured success plans tied to business outcomes.
Leads cross-functional problem-solving across Sales, Product and Partner ecosystems.
Runs quarterly business reviews built around ROI hypotheses, executive alignment and risk mitigation.
Mentors team members and partner organizations on structured engagement and transformation delivery.